Can I return Slugline for a refund?

Yes you can. It's pretty easy, but it's not as easy as it should be. We believe in easy, expedient refunds, but sadly the App Store makes it a bit of a chore.

The process is handled entirely by Apple. Here's how it works:

  1. Open iTunes (right away this makes zero sense, we know) and choose iTunes Store → View Account.
  2. Scroll down to Purchase History, and click on See All to view all of your past purchases.
  3. Click on the Report a Problem.
  4. Now click on the Report a Problem link that has appeared next to Slugline in the list (OK, maybe we were wrong about this being at all easy).
  5. You'll be asked to specify a reason for the refund. Hilariously, we will never see this information.
  6. Click on Request Refund.

Of course we'd love to know why you're returning Slugline so that we can make it better — but what matters most here is that you can purchase Slugline with confidence knowing that if it's not for you, a full refind is only, like, 75 clicks away.

Stu Maschwitz